Clients

Let us remove the stress of qualified tenant placement and management, handle 24-hour maintenance calls and real-time accounting with our rental property management team. Our licensed contractors and preferred vendors will manage your properties maintenance and repairs. While our Investment team offers guidance on sales, purchases and remodeling.

Below is a list of the most frequently asked questions from potential clients. If your questions are not answered below, call us at 203-562-7368 Option #2.

Our office is open Monday to Friday from 9:00 AM to 5:00 PM.

The office will be closed on the days listed below. Please keep in mind that these are not necessarily the actual holidays but the days the company observes the holiday. If the holiday is not listed below, the office will not be closed for that holiday.

  • New Year's Day
  • Presidents' Day
  • Memorial Day
  • Independence Day Observed
  • Labor Day
  • Thanksgiving Day
  • Christmas Eve
  • Christmas Day

We provide Rental Property Management, Condo Association Management, Repair and Maintenance, Renovation and Remodels, and Real Estate Purchasing and Sales.

Our detailed list of services can be found here.
We are located in New Haven. However, we provide property management and condo association management in Ansonia, Bethany, Branford, Bridgeport, Cheshire, Derby, East Haven, Hamden, Meriden, Milford, New Haven, North Branford, North Haven, Orange, Shelton, West Haven, and Woodbridge.
We manage single-family houses, townhomes, condos, multi-family houses, mix-used buildings, and condo associations.
We currently manage over 380 rental units and 7 condo associations.
Prices will vary depending on the property type and portfolio size. Please contact us at info@primemanagemect.com or call 203-562-7368 option #2 to get this information.
Generally, there is no charge for vacant units but it all depends on the terms of our contract. Please contact us at info@primemanagemect.com or call 203-562-7368 option #2 to get this information.
Yes, we have direct deposit available for our clients.

The rent can be paid in person by coming to our office during business hours. The rent can be paid by money order or checks. WE DO NOT ACCEPT CASH PAYMENT.

After business hour, you can leave the payment in our mailbox by the gate, please place the payment in an envelope with your name and your address in the outside of the envelope.
Payments can be made by mailing a check or money order made out to Prime Management LLC and send to 560 Orchard St, New Haven, CT 06511. All mail must be post marked by the 10th of the month to avoid any late fees.
We provide online accounts to all our tenants. Payments with banking information are for free. Payments with debit card or credit card are subject to a convenience fee.

For first time users, please email us at info@primemanagementct.com to set up the account.
Our tenants can deposit their rent directly into our bank account by visiting any Bank of America Location. Please call the office at 203-562-7368 to get the bank information.

We provide monthly profit and loss reports along with unit status, and detailed income and expenses. We also provide year-end reports that might be needed for tax returns.